AFTER CARE GUIDE
We encourage you to read the information below to ensure your bespoke cabinetry remains beautiful for many years to come.
Our bespoke cabinetry carries a ten year craftsmanship guarantee against our workmanship assuming the content of our After Care Guide has been adhered to.
Please note we do not cover accidental damage or general wear and tear.
If your bespoke cabinetry develops a fault, please contact us at your earliest convenience at:
Your painted furniture can be cleaned with a lint-free cloth or duster. We recommend using a mild soap mixed with warm water (use solutions which claim to be kind to hands).
We do not recommend any cleaning products which are not PH balanced. After cleaning, your furniture should be dried using a clean cloth or towel.
Should your cabinetry suffer a scratch or stain, you could use 320 grit sandpaper to rub it back gently and reapply two coats of the paint finish in the touch up tin provided.
If you wish to repaint or change the colour of your cabinetry in years to come, this is possible, just sand back the surface with 320 grit sandpaper and apply to hand painted top coats, leaving ample time to cure in between the coats of paint.
Oak is a natural material and will move over time dependant on the temperature and humidity of its surroundings. This is absolutely fine and should not create any concern.
Hairline splits may occur in the surface, this should not be seen as a fault and instead, should be treated as one of oak's beautiful characteristics.
We apply a protective coat of lacquer to our oak before it leaves us, The oak will withstand splashes but any spillages must be wiped dry immediately to prevent long term damage.
If you purchase oak cabinetry from us, you will receive a touch up tin of stain and lacquer To remove any water marks, the oak can be sanded with 180 grit sandpaper gently and the oil rubbed into the oak snd wiped dry.
When lifting any cabinetry, please ensure it is correctly supported, never pull or drag it across floors as this will cause the joints to weaken and even split.
Avoid placing your furniture in strong UV rays (i.e. a very sunny spot in a room) if possible as it may affect the colour over a prolonged period, causing it to fade or 'yellow'.
Do not leave anything damp, dirty or hot on your cabinetry or expose to water as this could cause staining, or grain raise and therefore damage the finish.
It is possible to adjust the drawers fronts, up, down, left, right, back and forth should they become misaligned for whatever reason, a helpful video tutorial can be found here.
We use 'Dynopro' runners by Grass.
If you have any questions that haven't been covered here, please do drop us an email at firstname.lastname@example.org and we will do our best to answer your query.
QUARTZ & MARBLE CARE
Quartz and marble are fragile and should be treated with care to avoid scratches, fractures or chips.
Quartz and marble are also porous and therefore any spillages should be dried and wiped away as soon as possible to avoid staining.
We advise sealing any marble counter tops with 'Lithofin Stain Stop' on arrival and reapplying this annually to protect the stone.
We regret we cannot be held responsible for any damaged stone counter tops once they have arrived safely in your care.
Marble should be cleaned with a damp cloth. Should any stains occur it is worth trying leaving a damp cloth on the stain overnight to see if it lifts.
Stains can be cleaned off quartz quite well with a mild soapy water, failing that, 'The Pink Stuff' will remove most stubborn marks (please note this should not be used on marble!).